Inspired by Legacy. Driven by Courage. Built for Pharmacy Technicians.
Lionheart Training was born in the heart of Northumberland, nestled in the historic market town of Alnwick. Our name pays homage to the deep-rooted connection between Alnwick and King Richard I of England, famously known as Richard the Lionheart. This legendary king is said to have passed through Alnwick during his reign, and the name “Lionheart” has long been associated with the town – a symbol of courage, leadership, and resilience. It’s a name that reflects strength of purpose and bold ambition – values we carry forward in everything we do.
At Lionheart Training, we channel that spirit into supporting the growth and progression of Pharmacy Technicians across the country. We provide clinical training, professional development, and bespoke learning packages designed to meet the unique needs of individuals.
Our mission is simple: to empower pharmacy technicians with the confidence, competence, and clarity they need to thrive in an ever-evolving healthcare landscape. Whether you’re just starting out, or looking to deepen your expertise, our tailored programmes are built to help you grow with courage and capability – the true Lionheart way.
Empowering Pharmacy Technicians Everywhere
Meet the dedicated expert leading the way at Lionheart Training.
About the Founder – Laura Butroid
Laura Butroid is a highly experienced and registered Pharmacy Technician, bringing over 28 years of expertise across a wide spectrum of pharmacy sectors. Her career journey includes pivotal roles within community pharmacy, general practice, and primary care networks, where she has developed a deep understanding of both frontline service delivery and strategic healthcare development.
Laura has played a pivotal leadership role within the NHS, serving as a Regional Facilitator for Pre-registration Trainee Pharmacy Technicians across the North East and Yorkshire. In this role, she spearheaded a multi-million-pound expansion initiative aimed at strengthening and future-proofing the pharmacy technician workforce. Her efforts highlight a strong dedication to sustainable workforce development and innovation in educational practices.
A passionate educator and mentor, Laura has played a central role in training and supporting pre-registration trainee pharmacy technicians, as well as managing teams of newly qualified, early-career, and senior Pharmacy Technicians. Her leadership has empowered pharmacy professionals at all levels to grow in confidence, capability, and clinical effectiveness.
Laura is also highly skilled in the design and implementation of clinical workstreams in primary care. She has successfully led initiatives in areas such as:
- Hypertension Diagnosis and Management
- Primary and Secondary Prevention
- DOAC Initiation and Monitoring
- CQC Clinical Searches
- Medication Reviews
- Medicines Reconcilliation
Through Lionheart Training, Laura brings her wealth of knowledge, clinical insight, and leadership experience to pharmacy technicians and organisations across the UK—offering tailored development opportunities that inspire growth, confidence, and excellence in practice.